Terms of service

Welcome to Satima.

By accessing, browsing, or using satimastore.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

Eligibility

Use of this website is available only to persons who can form legally binding contracts under applicable law. Persons who are considered "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including minors, undischarged insolvents, and others not legally competent, are not eligible to use this website.

If you are under 18 years of age, you may use this website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms & Conditions.

Product Information & Orders

All products, services, and information displayed on Satima constitute an invitation to offer. Your order constitutes an offer to purchase our products and is subject to acceptance by Satima.

We reserve the right to accept or reject any order without assigning any reason.

Upon placing an order, you may receive an order confirmation via email, SMS, or WhatsApp. Acceptance of your order occurs only when the product is dispatched from our warehouse.

Product Availability & Substitution

While we strive to ensure product availability and accurate product descriptions, Satima reserves the right to cancel orders or provide suitable alternatives where necessary due to circumstances beyond our control.

Minor variations in color, design placement, embroidery, print, or fabric texture may occur and shall not be considered defects.

Delivery

We endeavor to deliver orders within the estimated timelines mentioned on our website. However, delays may occur due to courier issues, weather conditions, operational constraints, festive seasons, or other unforeseen circumstances.

Delayed delivery shall not entitle customers to claim compensation, damages, or refunds.

Intellectual Property Rights

All content on this website, including but not limited to product designs, images, graphics, logos, text, videos, and website content, is the exclusive property of Satima and is protected under applicable intellectual property laws.

Satima Fashion® is a Registered D2C Brand. Original styles and designs are protected under Trademark Registration [TM - 4650339].

Unauthorized copying, reproduction, resale, manufacturing, distribution, or use of our designs, content, or images is strictly prohibited and may result in legal action.

Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

Satima reserves the right to modify prices without prior notice.

Limitation of Liability

Products and services are provided on an "as is" and "as available" basis.

Satima shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or products purchased through it.

Our maximum liability shall not exceed the amount paid by the customer for the specific order in question.

Communications

By using our website, you consent to receive communications from us through email, phone calls, SMS, WhatsApp, and other electronic means regarding your orders, account activity, promotions, and service updates.

User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Submit false, misleading, or fraudulent information.

  • Attempt unauthorized access to our systems.

  • Copy or misuse any content from the website.

Modification of Terms

Satima reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice.

Continued use of the website after any modifications shall constitute acceptance of the updated Terms & Conditions.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

Contact Information

Satima

Website: satimastore.com

Email: satimasales@gmail.com

Customer Care: +91 73836 58536

Address:

Satima Fashion
S-17, Anupam Amenity Center, Udhna Main Road, Udhna, Surat - 394210, Gujarat, India

Country: India