Shipping policy

At Satima, we are committed to ensuring a smooth and timely delivery experience for all our customers across India. We currently offer one standard shipping option to maintain service quality and deliver your orders efficiently.

Shipping Details

Free Shipping Across India – We offer free shipping on all orders across India. Your order will be delivered within 7-14 working days from the date of dispatch (excluding sale and promotional periods).

Order Processing & Delivery

  • Orders are processed within 24 to 48 hours and handed over to our courier partners.

  • Most orders are delivered within 5-7 working days with free shipping. However, during high-demand periods (sales, festive seasons, and special promotions), delivery times may be extended.

  • We are not responsible for delays caused by courier services, unforeseen logistical issues, weather conditions, or if the recipient is unavailable at the time of delivery.

Shipment & Tracking Details

  • Once your order is shipped, you will receive a WhatsApp notification from +91 73836 58536 with the tracking details.

  • The tracking number may take up to 24 business hours to become active on the courier website.

  • You can track your order using the tracking link provided in the notification.

Unboxing Recommendation

To ensure a smooth support experience, we recommend recording an unboxing video while opening your package. This helps in case of any concerns regarding your order, including damaged, defective, or incorrect items.

Contact Information

Satima

Website: satimastore.com

Email: satimasales@gmail.com

Customer Care: +91 73836 58536

Support Hours: Monday-Saturday, 10:00 AM – 6:00 PM

We appreciate your support and patience. Thank you for choosing Satima!

Important Buy 2 Get 1 Free Update!

Due to the overwhelming response from customers across India during our ongoing Buy 2 Get 1 Free Sale, orders may experience a slight delay.

We sincerely appreciate your patience, and our team is working diligently to ensure all orders are dispatched and delivered as quickly as possible.